MAST is committed to making its website accessible to as many people as possible, including people with disabilities.

We want everyone who visits our website to be able to find the information they need and use the website successfully, regardless of the technology or assistive tools they use.

This accessibility statement applies to the MAST website at [insert website address].

Using this website

We aim to make our website as accessible and easy to use as possible.

You should be able to:

• zoom in without text becoming unreadable or content overlapping
• navigate most of the website using a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader
• understand the content through clear headings, links and page structures
• access information without relying solely on colour

We also aim to use clear and straightforward language wherever possible.

Feedback and contact information

If you experience any difficulty using this website, find an accessibility problem that is not listed on this page, or think we are not meeting accessibility requirements, please contact us.

Email: [insert MAST email address]
Telephone: [insert telephone number]

If you need information from this website in a different format, such as an accessible PDF, large print, easy read, audio recording or braille, please contact us using the details above.

We will consider your request and aim to respond within 10 working days.

Technical information about this website's accessibility

MAST is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The website should be assessed against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

Compliance status

This is the one section I would not guess.

Unless your website has genuinely been tested and found fully compliant, do not write “fully compliant”.

If you have had an accessibility audit and it meets all WCAG 2.2 AA requirements, use:

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

If, as is more likely, you have not yet established full compliance, use:

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

That wording comes from the government's model statement and the compliance-status wording should not be casually rewritten.

Non-accessible content

Some content on this website may not yet fully meet accessibility standards.

This may include:

• some older PDF documents that have not been created in a fully accessible format
• documents supplied to us by third parties
• some images or older content that may not have suitable alternative text
• some embedded third-party content over which MAST has limited control

We are reviewing website content as part of our ongoing work to improve accessibility.

Where we identify an accessibility issue with content that is within our control, we will aim to correct it or provide the information in an accessible alternative format.

Important: I would only leave these items in if they are actually true. The government guidance expects the non-accessible-content section to describe the specific problems you know exist, not simply provide a generic disclaimer.

PDFs and other documents

Some documents on our website are provided as PDFs or in other downloadable formats.

We aim to ensure that new documents published on the website are accessible wherever possible. We are also reviewing older documents and will prioritise improving those that are required to access important information or services.

If you need a document in an alternative or accessible format, please contact us.

Content outside the scope of the accessibility regulations

Some older PDFs and other documents published before 23 September 2018 may be exempt from the accessibility regulations where they are not essential to providing our services.

Third-party content that is neither funded nor developed by MAST and is not under our control may also fall outside the scope of the regulations.

What we are doing to improve accessibility

We are committed to continually improving the accessibility of the MAST website.

As part of this work, we will:

• review new website content for accessibility
• use appropriate headings and page structures
• provide meaningful alternative text for images where required
• make links clear and descriptive
• consider accessibility when publishing documents
• review older documents and content where accessibility issues are identified
• respond to accessibility concerns raised by users

Accessibility will also be considered whenever significant changes are made to the website.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared September 2026.

It was last reviewed on September 2026.

This website was last tested on 1 September 2026 against the WCAG 2.2 AA standard.

The website was tested by MAST.

A representative sample of pages was reviewed using automated accessibility testing alongside manual checks.

This statement will be reviewed at least annually and following any significant redevelopment of the website. The government model specifically recommends reviewing the statement at least once a year and updating it after substantial changes to the website.